Privacy Policy

Last Updated: March 2026

1. Overview

Strideunity values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit this Website, place an order, or contact us.

2. Information We Collect

Depending on how you interact with us, we may collect the following types of information:

  • Identity and contact information: such as your name, email address, phone number, shipping address, and billing address

  • Order and transaction information: such as purchase history, payment status, return and exchange records, and customer service communications

  • Device and usage information: such as your IP address, browser type, pages visited, and log information

  • Preferences and consent records: such as marketing subscription preferences and cookie choices

Payment-related information is processed securely by our payment service providers. We do not store your full credit card information. Available payment methods will be shown at checkout.

3. How We Use Your Information

We use your information only for the following purposes:

  • Order processing and fulfillment: including payment processing, shipping, delivery, and tracking notifications

  • Customer support: including responding to inquiries and handling returns, exchanges, and refunds

  • Website operation and improvement: including analyzing website performance and improving user experience

  • Marketing communications: where permitted by law and with your consent, we may send promotional messages, and you may unsubscribe at any time

4. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Website, remember your preferences, and perform analytics.

You may manage cookies through your browser settings. Please note that disabling cookies may affect certain Website functions.

5. Sharing and Disclosure of Information

We share personal information only to the extent necessary to provide our services, including with:

  • Shipping and fulfillment service providers

  • Payment processing service providers

  • Website hosting, analytics, and email service providers

We do not sell your personal information. We may disclose information when required by law.

6. International Transfers

Your personal information may be transferred to and processed or stored in the United States or other countries or regions. We take reasonable measures to protect your information and comply with applicable legal requirements.

7. Data Retention and Security Measures

We retain personal information for as long as necessary to provide services and comply with legal obligations.

We use industry-standard security measures to protect your information, including encrypted transmission and access controls. This Website uses HTTPS to protect all data transmissions.

8. Your Rights and Choices

Depending on the laws where you live, you may have the right to access, correct, delete, or object to the processing of your personal information.

To exercise your rights, please contact us by email at our dedicated privacy email address. We will respond as soon as reasonably possible.

9. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the top of this page. Your continued use of the Website after any changes means you accept the updated Policy.

Customer Support

We’re here to help 365 days a year. You’re welcome to contact us anytime, and we typically respond within 24 hours.

Customer Support Email: info@strideunity.com
Phone: +1 (256) 251-0482
Company Address: 106 N Snead St, Boaz, AL 35957, USA