Terms of Service

Last Updated: March 2026

1. Scope of These Terms
These Terms apply to your access to and use of strideunity.com (the “Website”), as well as any purchases you make through the Website.
By using this Website, you agree to these Terms and the related policies referenced herein.
[Privacy Policy]
[Shipping Policy]
[Return & Exchange Policy]
[Cancellation Policy]

2. Account and Order Information
When placing an order, you agree to provide accurate, current, and complete shipping and contact information.
If you create an account, you are responsible for keeping your login credentials secure and preventing unauthorized use of your account.

3. Product Information and Display
Product images and descriptions are provided for reference only. Due to lighting conditions, monitor settings, or batch variations, products may have reasonable differences in color or detail.
Boots will typically include material details and a size guide on the product page. Please review this information carefully before placing your order to ensure a comfortable fit.

4. Pricing, Inventory, and Unusual Orders
Prices, promotions, and inventory are subject to change at any time, and the final price will be the price shown at checkout.
If there is an obvious pricing error, insufficient inventory, or an order raises fraud prevention or compliance concerns, we may cancel or limit the order and will notify you within a reasonable timeframe when applicable.

5. Payment
Payments are processed securely by our payment service providers. We do not store your full credit card information. Available payment methods will be shown at checkout.

6. Shipping and Delivery
Order processing usually takes 1–2 business days after payment is confirmed, excluding weekends and public holidays.
Shipping methods, shipping charges, and estimated delivery times are subject to the information shown at checkout and further explained in our Shipping Policy.
Delivery times are estimates only and may vary due to destination, weather, holidays, carrier operations, customs clearance for international orders, and other factors.

7. Returns, Exchanges, Cancellations, and Refunds
Returns, exchanges, cancellations, and refunds are governed by the applicable policy pages. These Terms do not create any new rules that conflict with those policies.

8. User Conduct
You may not interfere with the normal operation or security of the Website in any way.
You may not submit false information, abuse promotions, or harass customer service staff.
You may not use the Website for unlawful activities or in violation of applicable laws or regulations.

9. Disclaimer and Limitation of Liability
To the fullest extent permitted by law, the Website and all products are provided on an “as is” and “as available” basis.
We are not responsible for indirect, incidental, or consequential damages arising from delays or failure to perform caused by events beyond our reasonable control, including carrier delays, customs processing, or extreme weather.
Nothing in these Terms affects any consumer rights that cannot be limited or excluded under applicable law.

10. Dispute Resolution and Contact Us
If a dispute or complaint arises, we encourage you to contact us first so we can try to resolve the matter directly.

Customer Support
We’re here to help 365 days a year. You may contact us anytime, and we typically respond within 24 hours.
Customer Support Email: info@strideunity.com